Transcription: In order to retrieve your account, Total Access needs to know the username you were given when you established your account and the password you selected at that time. If you received a letter from Earthlink about your new account, it contains your username and password in case you have forgotten. If you don't have a username and password, that probably means that you need to create a new account rather than retrieving one. If that is the case, click the Cancel button and select Create New Account. account instead. If you are confused by all of this, you can click the Help button or call Earth ...
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